Project and Strategy Lead, Canela Consulting

Gawain is an experienced leader and mentor of professional special-interest communities, and regularly facilitates professional networking events & workshops. Gawain specializes in assisting technology companies with research design, internal change processes, cross-industry & cross-disciplinary collaborations. Gawain has been working in a research capacity since July 2011 upon accepting a role as a subject matter expert, working as technological advisor to university-based researchers. At Canela, one of their tasks is to carry out expert interviews on technical topics. Gawain is co-author of the Consumer Finance Research Methods Toolkit (2016, IMTFI), a guide to help the industry adapt to changing consumer behaviour, and Customer Engagement with Pensions: Global Best Practices (2018, Canela / Making Strategy Work).