Evelien Witlox joined ING in 2016 and is the Global Head of Product Management, Payments & Cards, with responsibility for payments, merchant acquiring and commercial cards. This strategic product portfolio is heavily influenced by major shifts in client needs, technology, regulation and the changing business models.
Evelien’s focus is on the consolidation of Cards & Payments, PSD2, Instant Payments, International Payments and distributed ledger technology. She is currently overseeing the bank’s PSD2/XS2A programme as well as overseeing the development and roll-out of instant payments. She has more than 20 years of international experience in the Payments industry across retail and wholesale banking.
Evelien is an active member in the industry, currently sitting on the board of the Adviesraad Betaal Vereniging Nederland, which is the primary payments association in the Netherlands. She has authored a number of papers and articles on cross border payments, omnichannel retail, instant payments and CAPS for PSD2.