Helen is the COO of Earthport (AIM listed cross-border payments company) and a leading member of the Executive Committee where together with the CEO, she is responsible for driving the performance and growth of the company. Helen is leading the execution of a turnaround strategy to deliver 5x growth by 2021 and is responsible for the day to day operation of the company. Working closely with the CTO she is driving a programme of digitisation & service automation to deliver improved operating efficiency, staff productivity and increased use of digital technology and innovation. Managing strategy, operations, service, compliance, network and bank partner teams, she is implementing a robust operating strategy alongside new enterprise controls and governance changes to enable disciplined growth and scaling of business operations.
Helen’s early career took shape at EY in London where she supported global restructuring programmes. Thereafter, she established her own highly successful Consulting and Interim Executive business leading transformations and building capability in companies including Microsoft, CGI, Vodafone, Centrica and EMI Music, before returning into full time executive positions.
As Chief HR & Transformation Officer at Visa Europe, Helen designed and delivered significant operating change; improvements in operational & management effectiveness and digital capability across Europe led to significantly improved business results, with increased revenues and shareholder value. In 2016 she played a key role in completing the year’s biggest merger leading the integration of Visa Europe organisation into global Visa Inc.
Helen’s ability to shape and deliver significant improvement in business performance and standards is underpinned by her straight-talking approach, energy and pragmatism. Recognised for her warmth and integrity, she is passionate about helping young professionals shape and progress their career potential. She is a founding member coach for Lean In London (a network focused on helping women achieve), a personal coach to young talent in the creative industries and a business mentor to young professionals in business and technology consulting.